Hypothetical example
Put the decision in context.
A team asks only satisfied customers for positive reviews. Replace that selective process with even-handed requests for honest experiences.
Take these points into your brief.
Use this checklist to record what is agreed and what still needs confirmation.
- Genuine and even-handed requests
- Factual response and resolution
- Private handling of customer details
For each item, keep the requirement, the supporting file or observation, and the person responsible for confirming it together.
Check delivery: your next step
Use the approved specification as the acceptance reference and record observations, not just a general impression. Separate items accepted, items needing correction and items outside the agreed scope. Assign a responsible person and next action to unresolved work. Keep the final version and relevant evidence together so a later support request can identify what was actually delivered.
Sources and further reading
Source review: 11 September 2026. Confirm current requirements for your application. Platform features, eligibility and policies can change; check the requirements for your business and implementation.
