Policy
Privacy Policy
Auronix is a Dubai-based web studio. This policy explains what the site collects, why it collects it, and how the data is used across contact forms, chat, analytics, and browser storage.
This policy reflects the actual public pages and data flows on this site, including the contact brief, AI chat, WhatsApp and email links, analytics tags, and local/session storage used by tools and assistant features.
1. Information We Collect
We collect information in the following ways:
- Contact form data: name, email address, mobile number, project type, and message.
- AI chat data: chat messages, selected options, page context, and short lead summaries if you send them to the contact form.
- Technical data: IP address, browser user agent, request timing, rate-limit events, and security logs generated by the site.
- Browser storage: chat mute state, chat language preference, chat history, and tool settings saved in local or session storage on your device.
- Analytics data: page views, referrers, device signals, and interaction patterns from analytics tags.
2. How We Use It
The collected data is used to:
- Respond to enquiries and prepare project quotes.
- Understand the type of website, service, or support you are looking for.
- Keep the website secure and reduce spam and abuse.
- Improve page structure, content, tools, and support flows.
- Measure which pages and services visitors care about most.
3. Legal Basis and Consent
Under UAE data protection rules, personal data should be collected and processed with a proper lawful basis and, where required, consent. By sending the contact brief or using the AI chat, you provide the information needed for us to respond to your request.
4. Sharing and Service Providers
We do not sell personal data. We may share information only when needed to operate the site or deliver a project, such as email delivery, analytics, hosting, or messaging tools you choose to use. Those providers may process data according to their own policies.
5. Cookies, Local Storage, and Analytics
The site uses essential cookies and browser storage for security and user experience. It also uses analytics to understand traffic and page performance. You can learn more on the separate Cookie Policy page.
6. Retention
Contact submissions and related correspondence are kept for as long as needed to answer your enquiry, manage a proposal, complete a project, or satisfy operational, security, or record-keeping needs. Security logs and analytics data are retained for a shorter operational period unless a longer period is needed for a live issue or investigation.
7. Your Choices
You can contact us to ask about the information we hold about you, request corrections, or ask us to stop using your data where applicable. You can also clear browser storage in your own browser settings.
8. Third-Party Links
If you open WhatsApp, email, social media, or another external service from this website, that service will handle the data you choose to share under its own policies.
9. Contact
If you have questions about this Privacy Policy, email hello@auronixwebstudio.com.
