Hypothetical example
Put the decision in context.
A provider promises guaranteed removal of valid criticism. Compare a scope based on monitoring, factual responses and documented platform requests instead.
Take these points into your brief.
Use this checklist to record what is agreed and what still needs confirmation.
- Monitoring and correction scope
- Response and escalation deliverables
- Platform-controlled outcomes
For each item, keep the requirement, the supporting file or observation, and the person responsible for confirming it together.
Compare scope and costs: your next step
Ask each supplier to respond to the same written scope, with inclusions, exclusions and optional work identified. Keep one-time work separate from recurring charges and third-party costs. Where a price depends on inspection or eligibility, record that dependency. Compare the total agreed work and responsibilities before choosing a proposal; the lowest headline figure may describe a different deliverable.
Sources and further reading
Source review: 11 September 2026. Confirm current requirements for your application. Platform features, eligibility and policies can change; check the requirements for your business and implementation.
