Hypothetical example
Put the decision in context.
A thank-you page appears after testing, but order and payment records disagree. Reconcile the systems before accepting the checkout workflow.
Take these points into your brief.
Use this checklist to record what is agreed and what still needs confirmation.
- Successful and failed orders
- Stock, shipping and notifications
- Refund and payment reconciliation
For each item, keep the requirement, the supporting file or observation, and the person responsible for confirming it together.
Check delivery: your next step
Use the approved specification as the acceptance reference and record observations, not just a general impression. Separate items accepted, items needing correction and items outside the agreed scope. Assign a responsible person and next action to unresolved work. Keep the final version and relevant evidence together so a later support request can identify what was actually delivered.
Sources and further reading
Source review: 11 September 2026. Confirm current requirements for your application. Platform features, eligibility and policies can change; check the requirements for your business and implementation.
